Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. 3900. Electric & Gas Developer Responsibilities. Every Saturday, the Fort Pierce Jazz & Blues Society hosts a Jazz Market featuring creative arts & crafts in Historic Downtown Fort Pierce on the waterfront of the Indian River. You can pay them directly on this website. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. Fort Pierce - Thursday August 11, 2022: There are several programs in place to help customers avoid interruption of service throughout the year. Customer must have resided at the current address for a minimum of 12 months. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . Payments accepted 8 a.m. to 4:30 p.m. Monday Friday. FPUA personnel will again ask the series of health-related questions. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. 59-1290; 2 of Ch. If they cared about us, theyd get stuff done, the tenant said. Cover your mouth and nose with a tissue when coughing or sneezing. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. - Light, heat and power. The convenience and ease of online payments gives you 24/7 account access to pay your bill within your schedule. This program is available until July 24, 2020. Discover the many options available to you when it6 comes to receiving and paying your utility bill. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. FPUA has implemented multiple measures to help our customers during this crisis such as suspending disconnections and waiving penalty and late fees for all of our customers. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. The 24-hour Kiosk is available on the west side of the building at 206 S 6, Cash Plus, 2059 S U.S. 1 (K-Mart Plaza), 772-466-8669, Dixon Check Cashing, 2410 Avenue D, 772-461-1010, Down South Beverage & Check Cashing, 420 N U.S. 1, 772-466-8111, Fort Pierce Discount Pharmacy,1727 Okeechobee Road, 772-577-6469, Seacoast Bank (Fort Pierce Location-Current Bills Only), Drive-thru Hours: Mon-Wed 7:30-5, Thurs-Fri 7:30-6, Sat 9-12, PayNearMe Register for account set up at. Automatic Bill Payment. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. Each month you will receive your FPUA utility bill by mail. - Manage notification subscriptions, save form progress and more. She fears property managers might retaliate, possibly even evict her and she cant afford that. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. Pay by Text. Commercial customers should call 772-466-1600, extension 3243, to speak with our Commercial Liaison. All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. Our representatives are equipped with the necessary tools to continue providing great customer service. The Customer Service call center (772-466-1600, ext. FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to insure coverage. The CARES Public Information Line is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm. As FPUA does its part to help control the spread of the Coronavirus, we are in the process of answering your calls remotely. Please limit one person per account. How can I pay my Fort Pierce Utilities Authority bill? FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. 3900. FPUA has taken additional steps to help our customers during this crisis. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. On time payment is available without enrollment. When you sign up for AutoPay, you will receive a monthly statement showing the amount of the bill with instructions NOT to pay. Copyright 2019-2020 Fort Pierce Utilities Authority, Florida Municipal Power Associations (FMPA). 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100 Email Disclaimer Accessibility Disclaimer Website Design by Granicus - Connecting People and Government These categories are ranked against standards set by the Public Power Communities across the nation. The Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship dueto the coronavirus pandemic. There is a 24-hour Kiosk available on the west side of the building at 206 S 6th Street. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. However, the company would continue to operate from its current location on U.S. 1. Residents will need to provide documentation of past-due payments to support the need for assistance. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. This convenient option eliminates the necessity of coming to one of our locations to make payments. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. Please log on to. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. Please call customer service at 772-466-1600, ext. 65-1557; and 20 of Ch. There is always great music, great food, and a great time waiting for you. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. If FPUA personnel does enter the home or business, please adhere to the social distancing guidelines of 6 feet or more. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. Must also provide a voided check. FPUA is proud to serve you, and we will face this challenge together. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. 3900 to make payment arrangements. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. 3900. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill The RP3 program measures each of the following categories of a utilitys operation: Reliability, Safety, Workforce Development, and System Improvement. The childrens activities include a Giant Slide and a bounce house. Customers can make payments at the 24-hour Kiosk located on the west side of the building. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. Pay by Text. This project will eliminate aging septic systems, thereby protecting our waterways, notably the St. Lucie River and Indian River Lagoon.. If you have questions about the program, call the St. Lucie County CARES Public Information Line at 772-462-1705 or emailcomm_info@stlucieco.org. For more info, please call 772-466-1600, ext. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Beginning tomorrow April 7, 2020 and until further notice, FPUA will be extending the drive-thru hours from 7:30 am to 5:00 pm, Monday through Friday. Below are a few links to frequently requested information. (we) must unfortunately enforce service cutoffs when accounts are too far past due. The Customer Service call center (772-466-1600, ext. to 5:00p.m. jdoe@fpua.com) being used 100.0% of the time. Parking Garage is open and free for your parking convenience! Credit/ Debit Cards only same day posting if paid before 4:30 pm. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Pay via AutoPay. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. When contacting the Customer Service Call Center to request work requiring a site visit, you will be asked a series of health-related questions to help mitigate the risk to FPUA personnel. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. FPUA has also decided to suspend service disconnections beginning Wednesday, March 18 and continuing until further notice. Online Services gives you access and its free! e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. 2023 www.tcpalm.com. We encourage you to set up an online account atwww.fpua.com. Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. Mobile Payment Options, including internet and auto pay. Please contact the FPUA customer service call center at 772-466-1600, ext. FPUA is proud to serve you, as we face this challenge together. Avoid touching your eyes, nose, or mouth with unwashed hands or after touching surfaces. As Fort Pierce Utilities Authority (FPUA) monitors the escalation of positive cases of COVID-19 infections, the spread and potential threat posed by the coronavirus is profoundly concerning. The drive-thru window will continue to be open during normal business hours (8 am to 5 pm). Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. On April 21, 2020, the FPUA Board approved a $2 reduction in the Power Cost Adjustment (PCA) beginning in May and continuing until further notice. The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). The Customer Service call center (772-466-1600, ext. Theyd get stuff fixed.. Easy to Set-up, Easy to Use. All check, credit card, and exact cash payments MUST be paid at a Kiosk or the drive-thru window. Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! If you are experiencing other needs or concerns, please call the 211 helpline or visit their Pam Beach and Treasure Coast website atwww.211palmbeach.org. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. Click here to view the flyer from Florida Community Health Centers, Inc. Customer must complete the Budget Billing Authorization Form. A maximum of 6 customers will be permitted inside the lobby at one time. Additional information will be provided when an appointment is scheduled. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. . FPUA operates separate and apart from the City of Fort Pierce. Payment plans with 0.0% interest will be available to assist customers who have accumulated a past-due balance during this pandemic. When developers come in an area they are interested in building immediately, Tompeck said. Come enjoy our special events and great bands. Manage My Account View your current utility bill, previous bills and pay your utility bill all in one convenient location. 3900 to register for this program. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Please be patient as you may experience long wait times as we work closely with each and every customer. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. To distribute high quality drinking water, provide reliable sewer service, and offer sustainable waste disposal options while delivering exceptional customer service. Electric & Gas Engineering provides outdoor lighting services to the public. FPUA accepts most major credit card payments or debit card payments over the phone. FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. Select Update Account Information and choose text notifications. 3900. Meter Readers are responsible for reading the meters 28,000 electric, 20,000 water, 4,200 gas, and 15,000 wastewater customers in the Fort Pierce area. If your payment is past due, scheduled to be shut off or already shut off,DO NOTmake your payment online. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. Extra personnel will be available to answer incoming calls. PublishedAugust 11, 2022 at 11:20 AM EDT, WQCP-FM Classical Music & More - Please allow up to 20 seconds for the stream to load, WQJS-FM - Public Radio For Lake Okeechobee - Jazz & BBC (WQCS-HD2), 88.9 WQCS-FM/HD1 Program Schedule (NPR News & Talk), 91.1 WQCP-FM Program Schedule (Classical Music), 88.5 WQJS-FM / WQCS HD-2 Program Schedule (Lake O Public Radio / Jazz / BBC), 88.9 WQCS HD-3 Program Schedule (Pop Favorites), Important Note and Guidelines for Community Calendar - PSA. City Payments All payments to the City of Fort Pierce can be made online through our payment center. If you have an online account, log in and click on My Profile. Please enable JavaScript in your browser for a better user experience. The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. FORT PIERCEFort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalies Juice company, which city officials say would be a catalyst for economic development to the area. We strongly urge you to follow all CDC and SLC. Municipal utilities are consumer-owned and not-for-profit, so providing affordable, safe, and reliable power is our first priority. If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. The Call Center is available Monday through Friday, 9 am-5 pm and can be reached at 772-466-1600, ext. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. About St. Lucie County Utilities; Customer Service. Payments received before 2 pm will be posted next business day M-F excluding holidays. Be safe and stay healthy! Copyright 2019-2020 Fort Pierce Utilities Authority. We are announcing the availability of the COVID-19 Payment Program. Make sure you bring your appetite when you come to Friday Fest. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. Utility Service Policy; FAQs; Customer Service Forms. Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. As the Coronavirus pandemic continues to evolve, Fort Pierce Utilities Authority (FPUA) is closely following our Pandemic Response Plan, as well as requirements set forth by National, State, and local government agencies. 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